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Welcome to EOS (Eurogentec Ordering System)!

EOS (Eurogentec Ordering System) is the e-commerce platform from Eurogentec designed to order and manage easily all your Oligonucleotides, Kits and Reagents

Your registration is free and gives you access to all the EOS features e.g. EOS Advantage, Account Management, Fast Order, Favorites, Order History...

With EOS the best price is a guarantee!

Your email address will be used as your user name to which all your privileges, discounts and offers will be linked

In addition, you can upgrade your EOS account with Exclusive Options:

  • Oli&GO™: a user friendly interface developped to simplify your Oligonucleotides orders
  • Virtual Freezer: your web accessible freezer with a free* delivery of your Kits and Reagents in 24/48 h

Feel free to contact us at eos@eurogentec.com to change your e-mail address or for any additional information.

* Except for Ice fees

 

Please select a link among the main EOS topics just below:

> Order Centre - Unlogged

> Register / Profile

> Order Centre - Logged

> E-mail address/Login & Password > Login > Order Centre
> Forgotten your Password > Contact > Oligonucleotides
> Remember Me > Shipping > Kits & Reagents
  > Invoicing > Favorites
  > Preferences > Order History

How to order Oligonucleotides?

How to order Kits and Reagents

 
> Custom Oligonucleotides Cart FAQs
> Double-Dye Probes > Shipping  
> Standard Molecular Beacons > Invoicing  
> Hybridization Probes > Confirmation  
> Custom siRNA > Virtual Freezer  
Control siRNA    
Universal Primers    
Batch ordering    
Oli&GO™    



Order Centre - Unlogged

To benefit from all the EOS advantages and features you have to log in or register




Your E-mail address gives you access to the Eurogentec Ordering System (EOS).





E-mail address/Login & Password


Please use your login & password to log in. If you still pocess a 8XXXXX or 9XXXXX, please use this with the corresponding password to log in and convert your current account to an EOS login. In this conversion process, all your personal details will be automatically uploaded from your current 8XXXXX and/or 9XXXXX accounts. Please note that your E-mail address will be used as key reference to automatically apply your pricing conditions. Your registration will be confirmed by e-mail including your login details.

For new Customer, please click on "Register now" and follow the registration process. Please note that your E-mail address will be used as key reference to automatically apply your pricing conditions. Your registration will be confirmed by e-mail including your login details.

Forgot your Password


If you do not remember your password, please click on the link "Forgot your password" to receive it back by email.

Remember Me


Select this option to save your E-mail address for your next session.


Register / Profile

(This category includes all personal data and information required for the Shipping and Invoicing steps.)

Creating your Accounts means that you supply an E-mail address and a password. These data will allow you to access to your new EOS session.
During the registration process, you must activate your E-mail address by clicking on the link "E-mail Activation" (bottom right corner of the page). You will receive a confirmation e-mail with a link to complete your registration. Your E-mail address will then be safely incorporated into the Eurogentec database.

Login


There you have an overview of your login data. You can modify your password but your email address is not editable. To change it please contact us eos@eurogentec.com. To change your password, enter your new password twice and save it by clicking "Finish" at the end of the profile.

Contact


"Contact information" lists all your personal data.

Shipping


Contact and Shipping addresses can be different. A specific address can be defined for each account (My Oligonucleotide and My Kits & Reagents). These addresses can be modified.

All the Oli&GO™ Administrators can modify and specify a dedicated address for each user account. Different shipping address can be defined (but not modified) for each Virtual Freezer activated.
If the contact and shipping addresses are similar then just select the option "Same as contact address".

Invoicing


In the Invoicing section you have a list of your invoicing addresses. These can be different from the contact address. You can record a specific address for each account (My Oligonucleotides and My Kits & Reagents). These addresses can be modified. If the contact and the invoicing addresses are similar then select the "Same as contact address"option.
Please note that the invoicing address for a Virtual Freezer is always the Owner one and can not be modified.


Preferences


This section allows you to specify preferences in terms of communication and management of your account settings.

Members Benefits

"Members Benefits" allows you to choose the way you want we communicate with you..

Order Confirmation

"Order Confirmation" allows you to indicate whether you want to receive the summary of your order after sending.

Oli&GO™ Users

All the Oli&GO™ Administrator can manage and define some key users. By entering their email address, the users receive an electronical invitation to register online.

Virtual Freezer Users

All the Virtual Freezer Owners have the possibility to give users permission to use their Virtual Freezer. Just enter their e-mail addresses to invite them to register online.

Oligonucleotides Related Documentation

All documentation related to your Oligonucleotides will be sent as PDF to your Contact E-mail address (by default) or any other E-mail address(es) you had defined.


Order Centre - Logged


Once logged in, the right pane will be automatically adapted to give you access to the Order Centre, your profile, your favorites, your order history, the Help menu, the Logout button and shortcuts to all your Accounts (Oligonucleotides and Kits & Reagents). With the Check-out button you can directly reach the shipping step of your order process without passing by the cart.









Order Centre

The Order Centre provides you the simplest way to summarize all your Accounts related informations: 
> Available Accounts: Oligonucleotides (w/o Oli&GO™ as Owner or Users) and Kits & Reagents
> Options: Indicate if the EOS Exclusive Options (Oli&GO™ and/or Virtual Freezer) are activated or not
> Owned Accounts : Number of Accounts as Owner
> Allowed Users: Number of Users for all your Oli&GO™ Account(s).
> Balance: Total amount ion your currency available on your Oli&GO™ account and Virtual Freezer.
> Last Order: Date of your last order(s)
> Filled Cart(s): Number of filled cart(s) including Oligonucleotides and Kits & Reagents
> Order(s) in Progress: Orders in progress or shipped 30 days ago.



Oligonucleotides

This tab gives you access to My Oligonucleotides. The amount is indicated in the current basket currency.
If you benefits from an Oli&GO™ Account, an integrated counter gives you your current cart amount and the remaining credit (green= credit being enough, orange= limited credit and red= insufficient credit).

Rename (Oli&GO™ only)

This link allows you to rename your Oli&GO™ Account(s). Click on "Rename" to change and on "Reset" to cancel. This option is only available for Oli&GO™ Administrators.

Users (Oli&GO™ only)

This link allows you to identify the user(s) of your Oli&GO™ Account(s). To allow access to an account, Users must be registered in the Eurogentec database (See Register/Profile section). A green tick and a bin appear when user(s) possess(es) an EOS account. A question mark indicate an unlisted address in our database. This option is only available to the Oli&GO™ Owners.

Reload (Oli&GO™ only)

You have now directly access to the Oli&GO™ Reloads online. The different Reload plans are listed in the corresponding product page and you can add them to your Kits & Reagents cart by clicking on the button "Add to cart". This option is only available to the Oli&GO™ Owners.

Cart

You have acces to current Oli&GO™ cart directly. Note that the cart is unavailable when it is empty.

Shipping

This link gives you a direct access to the Shipping section to set up your shipping address.

Invoicing (Oli&GO™ unavailable)

This link gives you a direct access to set up your Invoicing address in your profile. Please note that it is not available to the Oli&GO™ customers.

Kits & Reagents

This tab gives you acces to the "My Kits & Reagents" account. The amount is indicated in the current basket currency. 
From this screen you can activate a new Oli&GO™ Account directly or reload your Oli&GO™ account.

Other links are present to make your shopping easier by giving you direct access to the product pages of the following categories: Real-Time qPCR Kits & Reagents, Catalogue Antibodies, Catalogue Peptides, PCR and RT Kits & Reagents, Transfection Reagents, Cloning and Expression, SensoLyte® Assay Kits (see below "Product page").
If activated, the number of available Virtual Freezers and the amount active on each of them are also listed on this screen.





Fast order

The Fast Order allows you to enter the Product Reference and add them directly in your cart. When you being to introduce a reference, a list of related references appears. Just click on the desired reference to complete. A green tick and a bin icon appear in front of the right references while a red cross indicates wrong references.
To delete one item from your order just click on the bin. To finalize your order click on the "Add to cart" button. The Oli&GO™ Activation and Reload can not be ordered by the Fast Order module.

Cart

This link gives you access to your current cart directly. Note that the cart is unavailable when it is empty.

Shipping

This link gives you a direct access to the Shipping section to set up your shipping address.

Invoicing

This link gives you a direct access to set up your Invoicing address in your profile. Please note that it is not available for Oli&GO™ customers.

Favorites


This screen gathers all your favorite products.
Your favorite Oligonucleotides are listed under the "Oligonucleotides" tab while your Kits & Reagents favorites are listed under the "Kits & Reagents" tab.
You can add a product to your cart directly by clicking the "Add to cart" button. A green tick and a bin icon appear in front of the right references while a red cross indicates wrong references. You can delete favorite by clicking on the bin icon. The Oli&GO™ Activation and Reload are unavailable in the Favorites menu.

Order History


This link leads to a global view of your orders and allows you to track them.
Only your Oligonucleotide related orders are listed under the "Oligonuclotides Orders" tab.
All your Kits & reagents are gathered under the "Kits & Reagents Orders" tab.

How to order your Oligonucleotides?

Select first your account (if multiple accounts), then select a product. Oligonucleotides can be ordered one-by-one or by multiple/batch order

With the Custom Oligonucleotides configurator, you can create one Oligonucleotide at a time and add them successively to your cart.

With the  Multiple / Batch Order" you have the opportunity to order several Oligonucleotides at once using an Excel file type (available on this site).

Custom Oligonucleotides

You have access to all the Product range or Batch Order by clicking the corresponding button. You can enter all the features of your Oligonucleotide and add it to your cart by clicking on the corresponding button. You can reset all the fields at once by clicking on the button "Reset form". After adding one item, your Cart is accessible by clicking on the dedicated blue rectangle.

Name
This field contains the name of your Oligonucleotides, with maximum 30 characters and must be filled only with letters and numbers (no space or tab mark)

Sequence
With EOS ordering a chimeric sequence becomes very easy. Just use the following rules:

> A or a = A-DNA
> (A) or (a) = A-RNA
> [A] or [a] = A-2' O-Me RNA
> {A} or {a} = A-LNA
> A* or a* = A-Phosphorothioate

All allowed letters and codes are mentioned behind the “?”.

Purification
You can select the purification adapted to your oligonucleotides. Please note that the UltraPureGold purification is not compatible with modified Oligonucleotides.

Synthesis scale
This rolling menu gives you access to various synthesis scales, from small to medium scales (10 µmol).

5’ modification
This rolling menu allows you to add one modification at the 5' end of your Oligonucleotides.
This list gives you access to more than 100 modifications classified by chemical categories.

3’ modification
This rolling menu allows you to add one modification at the 3' end of your Oligonucleotides.
This list gives you access to more than 70 modifications classified by chemical categories.

Internal modification 1
This rolling menu allows you to add an internal modification to your Oligonucleotides. This modification should be typed as 1 in the Sequence field.
This list gives you access to more than 50 modifications classified by chemical categories.

Internal modification 2
This rolling menu allows you to add a second type of internal modification to your Oligonucleotides. This modification should be typed as 2 in the Sequence field.
This list gives you access to more than 50 modifications classified by chemical categories.

Additional QC
This rolling menu allows you choose an additional QC for your Oligonucleotides.

Format
Different formats are available from dried to 100 µM in H20, according to your needs.

Double-Dye Probes

You have access to all Product Types or Batch Order by clicking the corresponding button. You can enter all the information related to your Oligonucleotide and add it to your cart by clicking on the button Add to order. You can delete all the fields by clicking on the button Reset form. After adding one item, your Cart is accessible by clicking on the dedicated blue rectangle.

Name
This field contains the name of your Probes, with maximum 30 characters and must be filled only with letters and numbers (no space or tab mark).

Sequence
This field contains the sequence of your Probe, between 10 and 37 bases. All allowed letters and codes are mentioned behind the “?”.

Purification
All Standard Double-Dye Probes are purified by RP-HPLC.

Synthesis Scale
This rolling menu gives you access to various synthesis scales.

5' Fluorophore
This rolling menu allows you to add one fluorescent dye at the 5' end of your Probes.

3' Quencher
This rolling menu allows you to add either a fluorescent or non-fluorescent quencher at the 3' end of your Probes.

Standard Molecular Beacons

You have access to all Product Types or Batch Order by clicking the corresponding button. You can enter all the information related to your Oligonucleotide and add it to your cart by clicking on the button Add to order. You can reset all the fields by clicking on the button Reset form. After adding one item, your Cart is accessible by clicking on the dedicated blue rectangle.

Name
This field contains the name of your Probes, with maximum 30 characters and must be filled only with letters and numbers (no space or tab mark).

Sequence
This field contains the sequence of your Probes, between 32 and 45 bases.
All allowed letters and codes are mentioned behind the “?”.

Purification
All Standard Molecular Beacons are purified using a Dual HPLC Purification.

Synthesis Scale
This rolling menu gives you access to various synthesis scales.

5' Fluorophore
This rolling menu allows you to add a fluorescent dye at the 5' end of your Probes.

3' Quencher
This rolling menu allows you to add a non-fluorescent quencher at the 3' end of your Probes.

 


Hybridization Probes

You have access to all Product Types or Batch Order by clicking the corresponding button. You can enter all the information related to your Oligonucleotide and add it to your cart by clicking on the corresponding button. You can reset all the fields by clicking on the button "Reset form". After adding one item, your Cart is accessible by clicking on the dedicated blue rectangle.

Hybridization probes is a combination of two Oligonucleotides, respectively Upstream and Downstream probes, that hybridize close at close vicinity on the same strand of the PCR product to be detected. This interface allows you to define the parameters of each of them in separate windows.

 

Primer 1 and Primer 2

Name
Enter the name of your Oligonucleotides, with maximum 30 characters and only letters and numbers (no space or tab mark).

Sequence
Enter the sequence of your Oligonucleotides, between 2 and 180 bases.
All allowed letters and codes are mentioned behind the “?”.

Purification
All Hybridization Probes are purified by RP-HPLC.

Synthesis Scale
Select the synthesis scale.

3' Fluorophore
This rolling menu allows you to add the first fluorescent dye at the 3' end of the Upstream Probe.

 

5' Fluorophore
This rolling menu allows you to add the second fluorescent dye at the 5' end of the Downstream Probe.

3' Modification
This rolling menu allows you to add one phosphate group at the 3' end of the Downstream Probe acting as a PCR blocker.

 


Custom siRNA

You have access to all the Product range or Batch Order by clicking on the corresponding button. You can enter all your Oligonucleotide features and add it to your cart by clicking on the button "Add to order". You can reset all the fields by clicking once on the button Reset form. After adding one item, your Cart becomes accessible by clicking on the dedicated blue rectangle.

Name
Enter the name of your Custom siRNA, with maximum 30 characters (only letters and numbers - no space or tab mark).

Sequence
Enter the sequence of your Custom siRNA, between 19 to 25 RNA bases + 2 DNA bases.
All allowed letters and codes are mentioned behind the “?”.

3' Overhang Chemistry
This rolling menu gives you access to various Chemistries for the 3' Overhang of your Custom siRNA.

Purification
The various purifications applicable for your Custom siRNA are accessible through specific rolling bar.

Synthesis Scale
Select the synthesis scale.

5' Modification
Select your modification among more than 50 modifications.

3' Modification
Select your modification among more than 50 modifications.

Internal Modification 1
This rolling menu allows you to add an internal modification to your Custom siRNA. This modification should be typed as 1 in the Sequence field.

Internal Modification 2
This rolling menu allows you to add a second type of internal modification to your Custom siRNA. This modification should be typed as 2 in the Sequence field.

Annealing
By default "no annealing" is selected for your siRNA duplex. Select "yes" if you prefer to receive it annealed.

Generate Antisense
This button generates automatically the reverse complementary to the Sense Strand previously encoded.

 

Control siRNA

Select among the list your desired control siRNAs. Enter an amount and add it to the cart.


Universal Primers


Select your desired universal primers, enter an amount and add it to the cart.


Multiple / Batch Order

1. Download the Excel template (version 7.0, please do not modify it)
2. Select "Enable automatic refresh" if applicable
3. Select the Product Type (Custom Oligos, Double Dye Probes, Molecular Beacons, Custom siRNA), the first 3 lines are just examples of Oligonucleotides
4. Enter your Oligonucleotides with the corresponding specifications (Green: Mandatory, Blue: Optional & White: No specification)
5. Save this Excel file on your computer
6. Upload this Excel file with your Oligonucleotides

Oli&GO™

Oli&GO™ is a prepaid e-commerce platform to order all your oligonucleotides whenever you want, even if your needs are spread over several months. Oli&GO™ has been developed to simplify and streamline your oligonucleotides ordering process. Please click here to have more information on Oli&GO™

 

How to order your Kits & Reagents?

They are different ways to order your Kits and Reagents
  • By using the dash board
    In the Order Centre, click on the "Kits and Reagents" tab, select a product range. On the desired product page, enter the amount and click on the "Add to cart" button.
  • By using the fast order tool
    On the Kits and Reagents section of the Order Centre, click on the "Fast Order" tab and insert the product reference and the desired amount in the dedicated fields, then click on "Add to cart"
  • By using the favorites tool
    On the Kits and Reagents section of the Order Centre, click on the "Favorites" tab and selection the product in your favorites.
  • Directly on the product web page
    You can order all the kits and reagents directly on the product web page. Just enter the amount in the corresponding cell of the product table and click on the "Add to cart" button.
    Please note that when a special price is applied on a reference, the corresponding row is highlighted (green: Special Action; Orange: Customer dedicated price)




  • By using your Virtual Freezer
    Open your virtual freezer and enter the desired quantity of the Kits & Reagents you would like to order, then click on the "Add to cart" button. If you desire to get more information about the Virtual Freezer, please click here.

4-step Ordering Breadcrumb 


Cart

Cart is the 1st of the 4 steps to finalize your order.

This Cart allows you to checkout your order, categorized by Product type (by Family) or Item reference (by Reference), with the corresponding subtotal in your currency (EUR, CHF, GBP or USD). 


Your pricing and conditions are automatically applied integrating your discounts. The four-leaf indicates that a discount is applied to the selected product.

You can delete one item at a time or all the items at once by clicking on the “garbage” icon. You can add item by clicking on the button Continue shopping. To continue the ordering process, please click on the button Next > Shipping.

My Oligonucleotides / Oli&GO™ 8XXXXX 
You can edit each item by clicking on the pencil or the name of the item. All the details of each item are visible on the "i".

My Kits & Reagents 
Items can be added to your favorites by clicking on the related star. You can go to product page by clicking on the name of the item. You can modify the Quantity ordered for each item directly in the corresponding field and then click on Update your cart.

 

Shipping

Shipping is the 2nd of the 4 steps to finalize your order.

Select the corresponding Shipping (Oligonucleotides, Oli&GO™ Owner or Kits & Reagents) and Contact address; I f necessary you can update your Shipping address by clicking on "Edit" button. All these information can be updated directly in your profile.

Select your shipping method: Eco-Logik Delivery (Belgium, Germany, Luxembourg, Metropolitan France and Monaco) or Express Delivery. The Same/Next Day Shipping option is only compatible with the Express Delivery and some specific Product Types. 

All the European Customers are able to directly receive their Oligonucleotides Related Documentation as a PDF file by specifying their e-mail address(es) in the corresponding field.

To continue the ordering process, please click on the button Next > Invoicing.

 

Invoicing

Invoicing is the 3rd of the 4 steps to finalize your order. This step is not visible for the Oli&GO™ Customers.

Select your invoicing address (Oligonucleotides or Kits & Reagents), or edit your data to update your Profile. The Invoicing addresses can be directly updated in your profile directly.

For the UK customers, please enter your VAT exemption if applicable, and upload your VAT certificate.
An example of VAT exemption certificate can also be downloaded at this stage.

To continue the ordering process, please click on the button Next > Confirmation.

 

Confirmation

Confirmation is the last step to finalize your order.

You have an overview of your Contact, Shipping and Invoicing (except for Oli&GO™ orders) addresses and all your order related information (Shipping, Invoicing, Cart) are summarized on this webpage.

You can print these information by clicking on the button "Printable View". It can be useful to request the corresponding P.O. Number to your administration. In this case, your current Carts (Oligonucleotides and Kits & Reagents) will be kept until your next login. 

Please mention your Purchase Order (P.O.) Number and accept the Eurogentec’s general conditions of sales, to send your order. 

"EOS Advantage" represents an additional discount on your Kits & Reagents orders placed via EOS.

 

Email Order Confirmation

You will have an order confirmation with the Eurogentec internal reference NRU (1000XXXXX). Please note that this NRU is required for any request about your order to eos@eurogentec.com.

You will receive an order confirmation by e-mail, a few minutes after, including all your order related information.


FAQs

How to create your Eurogentec Ordering System (EOS) login?
To create your Eurogentec Ordering System login, just click on "Register Now" on the Order Centre section of each Eurogentec webpage.

Why choosing EOS to order?
With your email used as login you enter the simplest way to pass your order. EOS is a secured interface, which gives you access to a series of amazing features. Once connected, your pricing including discount is automatically applied, and have access to a global administrative view to track your orders, consult your order history, create favorites, manage different accounts and more.

Shall I still use my 8XXXXX and/or 9XXXXX account(s)?
When you will log in with your current 8XXXXX or 9XXXXX and the corresponding password to login, you will have choice to directly order your oligonucleotides via a restricted EOS interface or to convert your current account to an EOS login. In this conversion process, all your personal details will be automatically uploaded from your current 8XXXXX and/or 9XXXXX accounts. Please note that your E-mail address will be used as a key reference to automatically apply your pricing conditions.

Shall I benefit from an EOS account without being Oli&GO™ Customer?
Yes, you can benefit from an EOS account without being Oli&GO™ Customer and you can order Oligonucleotides via EOS.

How to use Oli&GO™ if I'm not Owner's Account?
As User, you can use Oli&GO™ but you are not allowed to rename, reload and modify the shipping address

Invoiced in Currency with Oli&GO™ account (Owner/User)?
Oli&GO™ gives you more and more amazing features, incompatible with traditional orders (E-mail, Fax…). You are also able to directly activate or reload your Oli&GO™ Account(s) via the Eurogentec Ordering System (EOS).

How to reload my Oli&GO™ Account?
Your Oli&GO™ account can be reloaded via the Order Centre Oli&GO™ tab (for Oli&GO™ Customers) or via the Kits & Reagents panel.

How to activate a Virtual Freezer?
Please contact isales@eurogentec.com to activate your Virtual Freezer

How to delete a product in the cart?
To delete a product in the cart, just click on the bin of the corresponding item.

Shall I track all my orders?
Yes, this functionality is available for all Oligonucleotides and Kits & Reagents

Shall I visualize an order history?
Yes, once connected to EOS, you can visualize your order history by clicking on the corresponding button in the right pane.

How to Report an order trouble?
To report an order trouble, please contact us at eos@eurogentec.com

Does a credit system exist to pay “My Kits and Reagents” products?
No, this system does not exist actually but this option will be available in the coming months.

Where can I modified my shipping address?
The shipping adress can be modified in the "Shipping" section of your profile

Which email adress is used to send the Oligonucleotides related documentation?
All your Oligonucleotides related documentations will be sent to the email adress mentioned under the "Preferences" section of your Profile

Is it possible to group orders?
Each order is directly integrated in our internal back offices. In this way it is not possible to update or delete your order.

Is it possible to modify my orders?
Each order is directly integrated in our internal back offices. In this way it is not possible to update or delete your order.

Is it possible to buy Custom Peptides on EOS?
It is not possible to order Custom peptides on EOS currently but this possibility will come soon.

How to order Oligonucleotides and Kits & Reagents in the same order?
Due to dedicated pricing and shipping conditions, it is not possible to order Oligonucleotides and Kits & Reagents in the same order.

What about my current cart(s) after Logout?
All your carts (Oligonucleotides and Kits & Reagents) are saved after logout. You can find them back on your next login.

What about VAT exemption for UK Customers?
You can directly upload your VAT exempt Certificate or Eurogentec Standard Certificate on the invoicing step of your order.

 


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