Once logged in, the right pane will be automatically adapted to give you access to the Order Centre, your profile, the Help menu, the Logout button and shortcuts to all your Accounts (Oligonucleotides and Kits & Reagents). The Check-out button is an amazing shortcut that brings you the opportunity to directly reach the shipping step of your order process without passing by the cart.
Order Centre
The Order Centre provides you the simplest way to summarize all your Accounts related informations:
> Oli&GO 1.2.3™: Activated or not
> Available Accounts: Oligonucleotides (w/o Oli&GO 1.2.3™ as Owner or Users) and Kits & Reagents
> Owned Accounts : Number of Accounts as Owner
> Allowed Users: Number of Users for all your Oli&GO 1.2.3™ Account(s).
> Oli&GO 1.2.3™ Balance: Total amount of Base Units (BU)
> Last Order: Date of your last order(s)
> Filled Cart(s): Number of filled cart(s) including Oligonucleotides and Kits & Reagents
> Order(s) in Progress: Orders in progress or shipped 30 days ago.
Oligonucleotides
This tab gives you access to My Oligonucleotides. The amount is indicated in the current basket currency.
If you benefits from an Oli&GO 1.2.3™ Account, an integrated counter gives you your current cart amount and the remaining BU credit (green= credit being enough, orange= limited credit and red= insufficient credit).
Rename (Oli&GO 1.2.3™ only)
This link allows you to rename your Oli&GO 1.2.3™ Account(s). Click on "Rename" to change and on "Reset" to cancel. This option is only available for Oli&GO 1.2.3™ Owners.
Users (Oli&GO 1.2.3™ only)
This link allows you to identify the user(s) of your Oli&GO 1.2.3™ Account(s). To allow access to an account Users must be registered in the Eurogentec database (See Register/Profile section). A green tick and a bin appear when user(s) possess(es) an EOS account. A question mark indicate an unlisted address in our database. This option is only available to Oli&GO 1.2.3™ Owners.
Reload (Oli&GO 1.2.3™ only)
You have now directly access to Oli&GO 1.2.3™ Reloads online. The different Reload plans are listed in the corresponding product page and you can add them to your Kits & Reagents cart by clicking on the button "Add to cart". This option is only available to Oli&GO 1.2.3™ Owners.
Cart
You have acces to current Oli&GO 1.2.3™ cart directly. Note that the cart is unavailable when it is empty.
Shipping
This link gives you a direct access to the Shipping section to set up your shipping address.
Invoicing (Oli&GO 1.2.3™ unavailable)
This link gives you a direct access to set up your Invoicing address in your profile. Please note that it is not available for Oli&GO 1.2.3™ customers.
Tracking
This link allows you to track your Oligonucleotides order.
Kits & Reagents
This tab gives you acces to your "My Kits & Reagents" account. The amount is indicated in the current basket currency.
From this screen you can activate a new Oli&GO 1.2.3™ Account directly or reload your Oli&GO 1.2.3™ account.
Other links are present to make your shopping easier by giving you direct access to product pages of the following categories: Real-Time qPCR Kits & Reagents, Catalogue Antibodies, Catalogue Peptides, PCR and RT Kits & Reagents, Transfection Reagents, Cloning and Expression, SensoLyte® Assay Kits (see below "Product page").
Fast order
The Fast Order allows you to enter Product Reference and add them directly in your cart. When you being to introduce reference a list of related references appears. Just click on the desired reference to complete. A green tick and a bin icon appear in front of the right references while a red cross indicates wrong references.
To delete one item from your order just click on the bin. To finalize your order click on the "Add to cart" button. Oli&GO 1.2.3™ Activation and Reload are unavailable in Fast Order.
Favorites
This list includes all your favorite products. You can add a product to cart directly by clicking "Add to cart". A green tick and a bin icon appear in front of the right references while a red cross indicates wrong references. You can delete favorite by clicking on the bin icon. Oli&GO 1.2.3™ Activation and Reload are unavailable in Favorites.
Cart
This link gives you access to your current cart directly. Note that the cart is unavailable when it is empty.
Shipping
This link gives you a direct access to the Shipping section to set up your shipping address.
Invoicing
This link gives you a direct access to set up your Invoicing address in your profile. Please note that it is not available for Oli&GO 1.2.3™ customers.
How to order your Oligonucleotides?
Select first your account (if multiple accounts), then select a product. Oligonucleotides can be ordered one-by-one or by multiple/batch order
With the Custom Oligonucleotides configurator, you can create one Oligonucleotide at a time with the Custom Oligonucleotide configurator and add them successively to your cart.
With the Multiple / Batch Order" you have the opportunity to order several Oligonucleotides at once using an Excel file type (available on this site), containing all your Oligonucleotides and their parameters.
Custom Oligonucleotides
You have access to all Product range or Batch Order by clicking the corresponding button. You can enter all the information related to your Oligonucleotide and add it to your cart by clicking on the button "Add to cart". You can delete all the fields by clicking on the button "Reset form". After adding one item, your Cart is accessible by clicking on the dedicated blue rectangle.
Name
This field contains the name of your Oligonucleotides, with maximum 30 characters and must be filled only with letters and numbers (no space or tab mark)
Chemistry (Bases + Linkages)
You can choose between DNA, RNA and 2’O-Me RNA bases. At that time, please note that this ordering interface does not allow you to mix chemistries in the same Oligonucleotides.
All Oligonucleotides ordered from this interface contain phosphodiester bridged bases. If you want to introduce other backbone or linkage, please contact us at oligo@eurogentec.com
Sequence
This field contains the sequence of your Oligonucleotide, between :
> DNA : 2 and 140 bases.
> RNA : 8 and 80 bases
> 2’O-Me RNA : 8 and 80 bases
All allowed letters and codes are mentioned behind the “?”.
Purification
A wide range of Purifications for each type of Oligonucleotide, directly accessible through a specific rolling bar. Please note that the UltraPureGold purification is not compatible with modified Oligonucleotides.
Synthesis scale
This rolling menu gives you access to various synthesis scales, from small to medium scales (10 µmol).
5’ modification
This rolling menu allows you to add one modification at the 5' end of your Oligonucleotides.
This list gives you access to more than 100 modifications classified by chemical categories.
3’ modification
This rolling menu allows you to add one modification at the 3' end of your Oligonucleotides.
This list gives you access to more than 70 modifications classified by chemical categories.
Internal modification 1
This rolling menu allows you to add an internal modification to your Oligonucleotides. This modification should be typed as 1 in the Sequence field.
This list gives you access to more than 50 modifications classified by chemical categories.
Internal modification 2
This rolling menu allows you to add a second type of internal modification to your Oligonucleotides. This modification should be typed as 2 in the Sequence field.
This list gives you access to more than 50 modifications classified by chemical categories.
Additional QC
This rolling menu allows you choose an additional QC for your Oligonucleotides.
Format
Different formats are available from dried to 100 µM in H20, according to your needs.
Double-Dye Probes
You have access to all Product Types or Batch Order by clicking the corresponding button. You can enter all the information related to your Oligonucleotide and add it to your cart by clicking on the button Add to order. You can delete all the fields by clicking on the button Reset form. After adding one item, your Cart is accessible by clicking on the dedicated blue rectangle.
Name
This field contains the name of your Probes, with maximum 30 characters and must be filled only with letters and numbers (no space or tab mark).
Sequence
This field contains the sequence of your Probe, between 10 and 37 bases. All allowed letters and codes are mentioned behind the “?”.
Purification
All Standard Double-Dye Probes are purified by RP-HPLC.
Synthesis Scale
This rolling menu gives you access to various synthesis scales.
5' Fluorophore
This rolling menu allows you to add one fluorescent dye at the 5' end of your Probes.
3' Quencher
This rolling menu allows you to add either a fluorescent or non-fluorescent quencher at the 3' end of your Probes.
Standard Molecular Beacons
You have access to all Product Types or Batch Order by clicking the corresponding button. You can enter all the information related to your Oligonucleotide and add it to your cart by clicking on the button Add to order. You can delete all the fields by clicking on the button Reset form. After adding one item, your Cart is accessible by clicking on the dedicated blue rectangle.
Name
This field contains the name of your Probes, with maximum 30 characters and must be filled only with letters and numbers (no space or tab mark).
Sequence
This field contains the sequence of your Probes, between 32 and 45 bases.
All allowed letters and codes are mentioned behind the “?”.
Purification
All Standard Molecular Beacons are purified using a Dual HPLC Purification.
Synthesis Scale
This rolling menu gives you access to various synthesis scales.
5' Fluorophore
This rolling menu allows you to add one fluorescent dye at the 5' end of your Probes.
3' Quencher
This rolling menu allows you to add one non-fluorescent quencher at the 3' end of your Probes.
Hybridization Probes
You have access to all Product Types or Batch Order by clicking the corresponding button. You can enter all the information related to your Oligonucleotide and add it to your cart by clicking on the button "Add to order". You can delete all the fields by clicking on the button "Reset form". After adding one item, your Cart is accessible by clicking on the dedicated blue rectangle.
Hybridization probes is a combination of two Oligonucleotides, respectively Upstream and Downstream probes, that hybridize close at close vicinity on the same strand of the PCR product to be detected. This interface allows you to define the parameters of each of them in separate windows.
Primer 1
Name
This field contains the name of your Oligonucleotides, with maximum 30 characters and must be filled only with letters and numbers (no space or tab mark).
Sequence
This field contains the sequence of your Oligonucleotides, between 2 and 180 bases.
All allowed letters and codes are mentioned behind the “?”.
Purification
All Hybridization Probes are purified by RP-HPLC.
Synthesis Scale
This rolling menu gives you access to various synthesis scales.
3' Fluorophore
This rolling menu allows you to add the first fluorescent dye at the 3' end of the Upstream Probe.
Primer 2
Name
This field contains the name of your Oligonucleotides, with maximum 30 characters and must be filled only with letters and numbers (no space or tab mark).
Sequence
This field contains the sequence of your Oligonucleotides, between 14 and 180 bases.
All allowed letters and codes are mentioned behind the “?”.
Purification
All Hybridization Probes are purified by RP-HPLC.
Synthesis Scale
This rolling menu gives you access to various synthesis scales.
5' Fluorophore
This rolling menu allows you to add the second fluorescent dye at the 5' end of the Downstream Probe.
3' Modification
This rolling menu allows you to add one phosphate group at the 3' end of the Downstream Probe acting as a PCR blocker.
Custom siRNA
You have access to all Product Types or Batch Order by clicking the corresponding button. You can enter all the information related to your Oligonucleotide and add it to your cart by clicking on the button Add to order. You can delete all the fields by clicking on the button Reset form. After adding one item, your Cart is accessible by clicking on the dedicated blue rectangle.
Name
This field contains the name of your Custom siRNA, with maximum 30 characters and must be filled only with letters and numbers (no space or tab mark).
Sequence
This field contains the sequence of your Custom siRNA, between 19 to 25 RNA bases + 2 DNA bases.
All allowed letters and codes are mentioned behind the “?”.
3' Overhang Chemistry
This rolling menu gives you access to various Chemistries for the 3' Overhang of your Custom siRNA.
Purification
The various purifications applicable for your Custom siRNA are accessible through specific rolling bar.
Synthesis Scale
This rolling menu gives you access to various synthesis scales.
5' Modification
This rolling menu allows you to add one modification at the 5' end of your Custom siRNA. This list gives you access to more than 50 modifications.
3' Modification
This rolling menu allows you to add one modification at the 3' end of your Custom siRNA. This list gives you access to more than 50 modifications.
Internal Modification 1
This rolling menu allows you to add an internal modification to your Custom siRNA. This modification should be typed as 1 in the Sequence field.
Internal Modification 2
This rolling menu allows you to add a second type of internal modification to your Custom siRNA. This modification should be typed as 2 in the Sequence field.
Annealing
By default "no" is selected for non-annealed siRNA duplex. Select "yes" if you prefer to receive annealed siRNA duplex.
Generate Antisense
This button generates automatically the reverse complementary to the Sense Strand previously encoded.
Control siRNA
This link gives you access to a list of control siRNAs. To order your desired Control siRNA, enter the amount in the corresponding field and then click on th "Add to cart" button.
Universal Primers
This link gives you access to a list of universal primers. Enter the amount of the your desired Universal Primer and then click on the "Add to cart" button.
Multiple / Batch Order
1. Download this Excel template (version 6.0, please do not modiffy it)
2. Select "Enable automatic refresh" if applicable
3. Select the Product Type (Custom Oligos, Double Dye Probes, Molecular Beacons, Custom siRNA), the first 3 lines are just examples of Oligonucleotides
4. Enter your Oligonucleotides with the corresponding specifications (Green: Mandatory, Blue: Optional & White: No specification)
5. Save this Excel file on your computer
6. Upload this Excel file with your Oligonucleotides
How to order your Kits & Reagents?
They are different ways to order your Kits and Reagents
- By using the dash board
In the Order Centre, click on the "Kits and Reagents" tab, select a product range. On the desired product page, enter the amount and click to the "Add to cart" button.
- By using the fast order tool
On the Kits and Reagents section of the Order Centre, click on the "Fast Order" tab and insert the product reference and the desired amount in the dedicated fields, then click on "Add to cart"
- By using the favorites tool
On the Kits and Reagents section of the Order Centre, click on the "Favorites" tab and selection the product in your favorites.
- Directly on the product web page
You can order all the kits and reagents directly on the product web page. Just enter the amount in the corresponding cell of the product table and click on the "Add to cart" button
4-step Ordering Breadcrumb
Cart
Cart is the 1st of the 4 steps to finalize your order.
This Cart allows you to checkout your order, categorized by Product type (by Family) or Item reference (by Reference), with the corresponding subtotal in your currency (EUR, CHF, GBP, USD or BU).
Your pricing and conditions are automatically calculated. You can also enter 1 or 2 Special Action Code(s) in the corresponding area at top right of the page. The four-leaf clover precises you this product has got a promotional price.
You can delete item per item or all items by clicking on the “garbage” icon. You can add item by clicking on the button Continue shopping. To continue the ordering process, please click on the button Next > Shipping.
My Oligonucleotides / Oli&GO 1.2.3™ 8XXXXX
You can edit each item by clicking on the pencil or the name of the item. All details of each item are visible on the "i".
My Kits & Reagents
You can add one item to your favorite list by clicking on the blue star, becoming grey. You can go to product page by clicking on the name of the item. You can modify the Quantity ordered for each item directly in the corresponding field and then click on Update your cart.
Shipping
Shipping is the 2nd of the 4 steps to finalize your order.
You can choose between the corresponding Shipping address (Oligonucleotides, Oli&GO 1.2.3™ Owner or Kits & Reagents) and Contact address or update your Shipping address by clicking on "Edit", and then update your Profile. All these Shipping addresses can be directly updated in your profile.
You have to select your shipping method, Eco-Logik Delivery (Belgium, Germany, Luxembourg, Metropolitan France, Monaco and the Netherlands) or Express Delivery. The Same/Next Day Shipping option is only compatible with Express Delivery and some Product Types.
All European Customer are able to directly receive the Oligonucleotides Related Documentation as PDF file by specifying the e-mail address(es) in the corresponding field.
To continue the ordering process, please click on the button Next > Invoicing.
Invoicing
Invoicing is the 3rd of the 4 steps to finalize your order. This step is not present for Oli&GO 1.2.3™ Customers.
You can choose between the corresponding Invoicing address (Oligonucleotides or Kits & Reagents), or update your Invoicing address by clicking on "Edit", and then update your Profile. All these Invoicing addresses can be directly updated in your profile.
For UK customers, please encode your VAT exemption if applicable, and upload your VAT certificate.
An example of VAT exemption certificate can also be downloaded at this stage.
To continue the ordering process, please click on the button Next > Confirmation.
Confirmation
Confirmation is the last step to finalize your order.
You can check your Contact, Shipping and Invoicing (except for Oli&GO 1.2.3™ orders) addresses and all order related information (Shipping, Invoicing, Cart) are summarized on this webpage.
You can check all the information related to your order with the total amount in your currency (EUR, CHF, GBP, USD or BU), including the shipping fee, speed order fee and ice fee.
You can print all these information by clicking on the button Printable View, i.e. to request the corresponding P.O. Number to your administration. In this case, your current Carts (Oligonucleotides and Kits & Reagents) will be kept until your next login.
Please mention your Purchase Order (P.O.) Number and accept the Eurogentec’s general conditions of sales, to send your order.
Email Order Confirmation
The next page will confirm your order by giving you the Eurogentec internal reference NRU (1000XXXXX). Please note that this NRU is necessary for any request about your order to eos@eurogentec.com.
You will receive an order confirmation by e-mail, few minutes after, including all your order related information.
FAQs
How to create your Eurogentec Ordering System (EOS) login?
To create your Eurogentec Ordering System login, just click on "Register Now" on the Order Centre section of each Eurogentec webpage.
Why choosing EOS to order?
As a registered Customer, you will be able to purchase all your Oligonucleotides (including Oli&GO 1.2.3™) and Kits & Reagents conveniently and take full advantage of the EOS features (Account Management, Fast Order, Favorites...).
The Eurogentec Ordering System has been designed to provide you the simplest way to pass your orders. In this way, you are able to manage Oligonucleotides cart(s) and Kits and Reagents cart in the same time but mixed orders, i.e. Oligonucleotides and Kits & Reagents are not possible to guarantee the best user experience.
Shall I still use my 8XXXXX and/or 9XXXXX account(s)?
When you will log in with your current 8XXXXX or 9XXXXX and the corresponding password to login, you will have choice to directly order your oligonucleotides via a restricted EOS interface or to convert your current account to an EOS login. In this conversion process, all your personal details will be automatically uploaded from your current 8XXXXX and/or 9XXXXX accounts. Please note that your E-mail address will be used as a key reference to automatically apply your pricing conditions.
Shall I benefit from an EOS account without being Oli&GO 1.2.3 ™ Customer?
Yes, you can benefit from an EOS account without being Oli&GO 1.2.3™ Customer and you can order Oligonucleotides via EOS.
How to use Oli&GO 1.2.3™ if I'm not Owner's Account?
You can use Oli&GO 1.2.3™ as an Owner does but you are not allowed to rename, reload and midify the shipping address
Invoiced in Currency with Oli&GO 1.2.3™ account (Owner/User)?
Oli&GO 1.2.3™ gives you more and more amazing features, incompatible with traditional orders (E-mail, Fax…). You are also able to directly activate or reload your Oli&GO 1.2.3™ Account(s) via the Eurogentec Ordering System (EOS).
How to reload my Oli&GO 1.2.3™ Account?
Your Oli&GO 1.2.3™ account can be reloaded via the Order Centre Oli&GO 1.2.3™ tab (for Oli&GO 1.2.3™ Customers) or via the Kits & Reagents panel.
How to delete a product in the cart?
To delete a product in the cart, just click on the bin of the corresponding item.
Shall I track all my orders?
This option is only available for Oligonucleotides at this time.
Shall I visualize an order history?
This functionalitywill be available in the coming months.
How to Report an order trouble?
To report an order trouble, please contact us at eos@eurogentec.com
Does a credit system exist to pay “My Kits and Reagents” products?
No, this system does not exist actually but this option will be available in the coming months.
Where can I modified my shipping address?
The shipping adress can be modified in the "Shipping" section of your profile
Which email adress is used to send the Oligonucleotides related documentation?
All your Oligonucleotides related documentations will be sent to the email adress mentioned under the "Preferences" section of your Profile
Is it possible to group orders?
Each order is directly integrated in our internal back offices. In this way it is not possible to update or delete your order.
Is it possible to modify my orders?
Each order is directly integrated in our internal back offices. In this way it is not possible to update or delete your order.
Is it possible to buy Custom Peptides on EOS?
It is not possible to order Custom peptides on EOS currently but this possibility will come soon.
How to order Oligonucleotides and Kits & Reagents in the same order?
Due to dedicated pricing and shipping conditions, it is not possible to order Oligonucleotides and Kits & Reagents in the same order.
What about my current cart(s) after Logout?
All your carts (Oligonucleotides and Kits & Reagents) are saved after logout. You can find them back on your next login.
What about VAT exemption for UK Customers?
You can directly upload your VAT exempt Certificate or Eurogentec Standard Certificate on the invoicing step of your order.